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Bramham Medical Centre
2018-10-24
Person
1
5
0
Written by a patient
Written by a patient 24th October 2018
Receptionists are totally incompetent and completely messed up an urgent referral and then wouldn’t admit their mistake, thereby resulting in further delay. They were very rude and had no customer service skills. In the end had to insist on speaking to a doctor who admitted the mistake and incompetence of the receptionists. Going to move to another surgery as now don’t trust them with the care of my husband.