Share review of Bourne Galletly Practice Team
Bourne Galletly Practice Team
2023-05-14
Person
4
5
0
14th May 2023
I would have preferred to make the initial contact / appointment electronically instead of by phone.
Once I had been accepted into the system communication was good, by phone and post, and time scales and clinical information were updated appropriately.
I had said I could be flexible on a telephone call. My eventual time of operation on the day was moved forward which I could do, very good.
On the day all systems worked excellently, reception, surgery, support, and care were all of a very high quality and the waiting facility was comfortable with appropriate facilities to hand.
Excellent, thank you, Dave Squire.
Suggested improvements
I had to travel by car as I live 45 minutes away. Parking information was not easy to ascertain. I had to phone in to find out about parking.