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28th November 2023


I cannot believe what has happened to this surgery since COVID. I am disabled and housebound, but the mistakes being made on my repeat prescriptions are ridiculous. Running out of ‘controlled’ drugs because of their errors is unacceptable. Why stop them without requesting a review first? Then when I request a telephone review I’m told the nearest appointment is three weeks away. There is even more to this story but I could be here all day explaining it! As Bangor only has two surgeries to choose from now (and the other has bad reviews too) what choice do we have? I will be moving after Christmas after this latest debacle though.

Suggested improvements
It would be a good idea to allow your patients appointments! You appear to have quite a few GP’s there - or are they all part time?

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment