Share review of Bloomfield Surgery

Bloomfield Surgery 2023-08-09 Person 1 5 0

Called whilst on holiday having forgotten to pack needles for my insulin. Had been without insulin for 2 days,spoke to a local gp practice and was told that my GP could email/fax an emergency script to the pharmacy near where I was staying on the mainland. Was met with"what to you expect us to do about it" by the receptionist and then told they don't send scripts outside of Bangor and I'm to sort it out myself. In the end with the help from the GP on holiday and the local pharmacy there I paid for the needles. It's not the fact I paid for them,it's the attitude of the receptionist and her couldn't care less response to someone who was clearly in need and extremely stressed. This practice has gone down since COVID and it's only getting worse

Empathy would have been nice.