Share review of Birchwood Medical Practice

Birchwood Medical Practice 2014-06-27 Person 3 5 0

The appointment system is ridiculous in this day and age. You phone at 8.30 on the dot and are number 53, I have tried to call earlier but then you eventually get through to a machine saying you are calling out of hours, so I am interested to know how 53 people got through before me!! On- line appointments is needed and will save money, so why are they taking such a long time to install it? The time of 8.30am is not practically for working people as this is normally when they are on their way to work. Also getting a late appointment or evening / weekend is very hard for working people. The doctors, I have seem many over the years, have been good and bad. Some outstanding and very caring, some of them sound like they are reading a manual rather than listening to what the patient is saying!