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Written by a patient
19th September 2014


To get a scheduled appointment I had to wait over a week or was given the option of calling an 0845 number on my mobile only to find I was 40 something in the queue the call cost me a small fortune and the staff there are not very helpful or friendly, especially some of the doctors. Don't bother with this surgery, go elsewhere.

15th January 2015
Response from Birchwood Medical Practice

I am very sorry you were not able to get an appointmnet at a time to suit you, it would be very helpful if you could contact the practice manager who may be able to assist. In regard to the telephone number - you need to know that in consultation with our patient support groups we have changeed telephone system, our telephone number changed on 17th December we now have a georgraphical number 01293 771200

Recommend
Involvement
Cleanliness
Staff
Appointment