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Birchington Medical Centre
2020-12-29
Person
5
5
0
Written by a patient
Written by a patient 29th December 2020
I have complained previously about the service at this surgery, particularly the attitude one admin staff and one Gp. I have needed to use the surgery a few times from the end of Nov through to an appointment booked for the new year.
The admin staff have been kind and courteous, I have not had to wait long to get through to the surgery on the phone. The Doctors that I have spoken to have been kind and really listened to what I have told them, they have called quite late in the evenings sometimes but I was warned of this and appreciate fully the hours they must be putting in all that they are trying to do to help people at this time.
Overall I have been really impressed and very grateful.
Suggested improvements
Nothing, I hope you have all had some time over the holiday to rest yourselves