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Birchington Medical Centre
2018-06-11
Person
4
5
0
Written by a carer
Written by a carer 11th June 2018
Following a complaint regarding the dissemination of test results that my mother had had and the realisation of the complexities of the NHS and responsibilities of GP's and hospital consultants I have to give credit to the Practice Manager, Hannah, for resolving these issues.
You have efficeintly dealt with the issues raised and I would like to thank you and the surgery staff for the assistance you have given - please pass on the compliment to those concerned as I realise we are quick to criticise and not so generous with praise.
26th June 2018
Response from Birchington Medical Centre
Dear Carer Thank you so much for taking the time to leave us your feedback. Your kind words are much appreciated and will be shared with those involved and the wider team here at BMC. Thank you again, and best wishes to you and your family. Hannah Price Practice Manager