Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,111 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 210 of 222
 
26th September 2022


Getting an appointment is very difficult on the phone or using the app, so had to resort to queuing outside the surgery with about 10 other patients at 08:00!

Suggested improvements
Improve appointments availability.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th September 2022


The covid/flu jab arrangements very good. The covid jab was unusually uncomfortable!

Suggested improvements
The arrangements for the vaccinations were very good BUT your service as a surgery to provide appointments with a doctor is very poor. After over 40 years as a registered patient this is concerning. I'm 78 years old and may need immediate face to face consultancy, these are impossible to arrange. Telephoned response is slow, although you are doing your best.

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th September 2022


Not sure has have not needed to see a doctor for some 2 years so cannot comment, but am sure it would be excellent g

Suggested improvements
All ok with vaccination appointment etc

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th September 2022


Friendly efficient vaccination service from start to finish

Suggested improvements
Chairs in the queue for the less able

Experience
Involvement
Cleanliness
Staff
Appointment
 
25th September 2022


The appointment was very well organised, very little waiting time and the information was very clear.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 210 of 222

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8