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Billingshurst Surgery
2021-08-17
Person
1
5
0
17th August 2021
My father has been trying for 2 days consecutively to get a call back when he’s been told someone will phone him! He phoned again this evening as he didn’t receive a callback only to be told to phone back again tomorrow which would make it 3 days. No it’s not a emergency, however he does have various health conditions, the doctor even told him to phone them back a few weeks ago after some blood tests he phoned them back and is still waiting regarding that.
Suggested improvements
Answer the phones.
Open the surgery to patients like most others have.
Get rid of the RUDE receptionist!