Report this review of Billingshurst Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Billingshurst Surgery
2021-05-20
Person
4
5
0
20th May 2021
I visited the surgery following a concern about a lump I found on my 11 year old. I was seen that day following a telephone consultation. We met with the Nurse practitioner Tanya Ladbroke who was very professional, her patient interaction with my child was fantastic explaining in child friend appropriate words what she was doing and why. This meant my child less nervous and at ease during the examination. I was impressed by how she spoke directly to my child making them feel relaxed and involved. The result of the examination was a referral for an ultrasound, again this was fully explained to my child and they understood what would happen next. Tanya also ensured I was happy with the referral and the reason why. I can’t praise her highly enough, she made what could have been a very stressful and worrying situation for my child ( and me) so much easier. Thank you.
Suggested improvements
See above