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26th April 2024


Phone lines seem to be permanently busy, it can take 30 mins to speak to someone. When you do get through they are very pleasant and helpful

Suggested improvements
More people answering phones

30th April 2024
Response from Billingshurst Surgery

Good morning, thank you for your feedback. Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery

Experience
Involvement
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Staff
Rating not given.
Appointment