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Billingshurst Surgery
2022-10-02
Person
0
5
0
2nd October 2022
Shaun was booked in to have his covid booster after receiving a letter only then to find out when he was near the front of the que that he in fact could receive the vacine because he was under the age of 18 .my son has severe learning difficulties pluse medical needs so how do you think this has made him feel .I am not at all happy as he passed 3 people in the que that could of told him that he could not have it due to his age plus the receptionist that booked him in for it after giving her his date of birth .
Suggested improvements
You could of identified that my son was o ly 15 and that booking him in on the 1st Oct wouldn't allow him to have the vacination