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Written by a patient
14th March 2016


When I listen to colleagues, friends and family talk of their experiences at the doctor's I feel fortunate to be a patient at Bilbrook. Whenever I call to make an appointment the receptionists do their best to arrange times to fit around my work commitments. On this particular visit I was booked in to see nurse Sue, who made me feel at ease. She performed some routine checks as well as the procedure and asked if I required a chaperone. She was also able to provide information about travel vaccines when I asked. I later was able to continue the process with the receptionist. All I need do now is allow the travel specialist nurse time to check injections required and ring again to book my next appointment. Thank you to the staff that make an effort to provide the best care when we need it most.

Recommend
Involvement
Cleanliness
Staff
Appointment