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Bilbrook Medical Centre
2015-12-04
Person
4
5
0
Written by a patient
Written by a patient 4th December 2015
I recently attended for a cervical smear. I was treated promptly and given a lot of reassurance and talked through the process in a kindly and sympathetic manner. I was informed of when results would return and any possible further ramifications.
Thank you to the practice nurse for making a test that I was not looking forward to into a less stressful procedure and for guiding me through my anxieties in a supportive manner.
The section re receptionist I can really only answer with reference to the touchscreen on entry. maybe a Not applicable option could be added. I will answer offering an overall impression from my time at the practice.