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Bilbrook Medical Centre 2015-12-04 Person 4 5 0

I recently attended for a cervical smear. I was treated promptly and given a lot of reassurance and talked through the process in a kindly and sympathetic manner. I was informed of when results would return and any possible further ramifications. Thank you to the practice nurse for making a test that I was not looking forward to into a less stressful procedure and for guiding me through my anxieties in a supportive manner. The section re receptionist I can really only answer with reference to the touchscreen on entry. maybe a Not applicable option could be added. I will answer offering an overall impression from my time at the practice.