Report this review of Bilbrook Medical Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Bilbrook Medical Centre
2016-03-14
Person
1
5
0
Written by a patient
Written by a patient 14th March 2016
I have been suffering with a virus that has progressed quickly and made me quite poorly. After concerns from the walk in and my own GP I followed instructions to find I still have not gotten rid of this virus. I am now suffering with chest problems and have been told the next appointment I can book is in April, today being 14-03-16... Very poor indeed I will be taking this further.
21st March 2016
Response from Bilbrook Medical Centre
We are sorry for your experience. Whilst there is a wait for pre-bookable appointments, there are same day appointments that are opened up for our Doctors every morning at 8am. We also have a doctor each day who sees patients that 'need to be seen that day'. To understand what happened in your case we would really appreciate the opportunity to investigate further. If you could give our Practice Manager a call or write in with more details this would enable us to see what happened.