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Bilbrook Medical Centre
2016-04-06
Person
3
5
0
Written by a carer
Written by a carer 6th April 2016
I know your policy is not to accept telephone requests for repeat prescriptions, but I would like you to review this. My mother is 91 and is a patient at the surgery and I (her daughter ) live in Manchester, she recently needed some more of her medicine and tried to order it by phone. Obviously she couldn't so she had to make a special journey to request the prescription she is not good at walking and uses an electric mobility scooter, which she is wary of using when it is windy. She has no internet, and her prescriptions are delivered to her by the local chemist so she does not have to go out for them. I can forsee some issues in the future when her health deteriorates further.
Thank you