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Biddlestone Health Group
2020-05-01
Person
3
5
0
Written by a patient
Written by a patient 1st May 2020
Being asked by the receptionist to describe my symptoms. No thank you. I called to speak to a doctor. I think it's a pre-requisite for reception staff here to be rude, and this one definitely had ideas above her station. Not only that, seemed genuinely offended that I refused to relay my symptoms to her. You're a receptionist, and while you no doubt have your role to play, you are NOT a qualified health professional and you should NOT be acting like one. A disgrace.