Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT
931
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Beversbrook Medical Centre
2019-03-05
Person
4
5
0
Written by a patient
Written by a patient 5th March 2019
I was given an appointment within a few days even though most doctors were booked up for weeks in advance. I was provided with a really thorough examination and given lots of information and advice, appointments for further tests were suggested and made for me ASAP. I was totally satisfied with the service provided and the time spent by the two medical students and the doctor.
Beversbrook Medical Centre
2019-03-05
Person
5
5
0
Written by a patient
Written by a patient 5th March 2019
The care that I get at Beversbrook is excellent.Receptiexcellent.Recept Inn Nurses and Doctors are all of a very high standard. I have no complaints at all.
Thank you
Beversbrook Medical Centre
2019-03-04
Person
4
5
0
Written by a patient
Written by a patient 4th March 2019
Very friendly and helpful, Alex is always helpful and nothing is too much trouble
Monday’s are so busy and lots of people waiting and coming in continually only one person on reception -could have done with some one else to help but it didn’t seem to phase her and she was very helpful and informative
Beversbrook Medical Centre
2019-02-26
Person
3
5
0
Written by a patient
Written by a patient 26th February 2019
I had to register with doctor link before it was agreed that I should see a professional within 4 hours. This was subsequently arranged and Dr Astin quickly prescribed antibiotics. My initial consultation was with a Triage nurse who was very helpful. She subsequently obtained confirmation that I needed antibiotics. I was initially advised there is no call back scheme if Triage is required which is very disappointing.
28th February 2019
Response from Beversbrook Medical Centre
Hi there Thanks for your feedback and I am sorry to hear that you would have preferred a telephone triage system. We have tried this in the past but unfortunately, our patients didn't feel it was not in their best interests as it increased their waiting times for access to the most appropriate clinician. I am glad that upon completion of your Doctorlink summary we were able to arrange for you to see a clinician within four hours. The information you provide in the Doctorlink summary helps us to ensure you are seen in the most timely and efficient way possible. Please do use it again at the initial onset of symptoms as this helps us to make sure you obtain early treatment and also provides us with a clear picture of how your symptoms may progress. I am pleased to hear that the clinicians you saw were helpful and that you were able to obtain the treatment you needed swiftly. You may be interested to hear that we have a Patient Participation Group and would certainly encourage you to join. If you would like more information about our PPG or would like to speak to me further about your experience pleased do not hesitate to contact me at emmybutcher@nhs.net. Many thanks - Emmy Butcher, Managing Partner
Beversbrook Medical Centre
2019-02-22
Person
5
5
0
Written by a patient
Written by a patient 22nd February 2019
Receptive and friendly GP
Resources
Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s