Beversbrook Medical Centre

Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 931 reviews

Reviews

Recommend
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Page 78 of 157
 
Written by a patient
3rd April 2019


Always made to feel welcome and helped when and where needed

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd April 2019


my son had appointment yesterday 2/4/19 at 1:20pm they prescribe him with antibiotics!! today 3/4/19 STILL wait for the medication!!!!!

4th April 2019
Response from Beversbrook Medical Centre

Hi there, I am very sorry to hear this. We normally send our prescriptions via electronic transfer to the pharmacy of your choice. You can always check the status of any prescriptions through your Systm Online account, we can also provide you with proxy access for your son. You may be interested to know that you can also message us through Systm Online with any queries, for example to check if medication has been prescribed or to let your GP know if your symptoms have changed or persisted. I hope this helps but if you would like to speak to me about it in person I would more than welcome this opportunity. If you would be so kind as to e-mail me at emmybutcher@nhs.net. I look forward to hearing from you. Kindest regards, Emmy Butcher, Managing Partner

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th March 2019


I’ve recently joined Beversbrook as a patient 29 months ago. I’ve always found the surgery to be more than helpful, the reception staff are excellent especially the two male staff. The thing that I do find difficult as I can imagine patients across the country, is continuity of the doctor, if you want to see the same doctor you more than often have to wait weeks/months at times. This is not a reflection on the surgery, guess it’s how the NHS works in today’s climate.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th March 2019


I found it difficult to use the online service, I wanted assistance and could not find it

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th March 2019


Typical delay to get an appointment to see a doctor 2weeks Practice has just appointed an advanced practitioner nurse who will filter patients who may need a more urgent consultation and can prescribe drugs etc. I booked my appointment on-line and on the remarks stayed chest pain. Due to previous history I was selected to see nurse the following day instead of a 12 day wait.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s