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My appointment with Nurse Bennett was good, she was really friendly, helpful, professional and put me at ease. Getting an appointment with the nurse was fairly easy and straightforward. The appointment was booked over the phone and mutually convenient date/time was chosen.
Good Evening Dear Patient - Thank you for taking the time to write this review and we are pleased to hear you had good care from Nurse Bennett - I will be sure to share this news wit her. We are however sorry to hear of your dissatisfaction about the appointment process - I would welcome the opportunity to speak with you in more detail about this. As your message is anonymous please feel free to email me on julie.taylor167@nhs.net. I am in the surgery most days of the week. With best wishes - Julie Taylor - Operations Manager & Complaints Lead.