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Beversbrook Medical Centre
2022-05-10
Person
4
5
0
10th May 2022
Still have problems getting through on the ohone
Suggested improvements
Phone calls taking to long
11th May 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - I am really sorry to hear of the phone difficulties you are having. We have a dedicated member of our team here to specifically help with matters of this nature. If you would like to email on julie.taylor167@nhs.net I would be very pleased to ask Paula to contact you to see how she can help improve your patient experience. Many thanks - Julie Taylor - Complaints Lead, Patford House Partnership