Share review of Beversbrook Medical Centre

Beversbrook Medical Centre 2022-09-22 Person 2 5 0

Horrendous to get an appointment. Child was suffering with their breathing (asthma related), nothing could be offered and was told to course other care. You can never get an appointment with this surgery. Receptionists aren’t helpful as they just direct you to doctor link (which is a waste of time) or message the doctor directly. I feel sorry for the receptionists because I imagine they can get a lot of abuse for management decisions. If an under 3 year old can’t use Doctorlink, at least have some back up if I child needs to be seen!

Have better appointment system for receptionists being able to book appointments for patients. Like above, if you can’t use Doctorlink for a 3 year old, have something in place they can offer rather than having to call 111.