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6th June 2022


impossible to get an appointment

Suggested improvements
make booking an appointment easier

7th June 2022
Response from Beversbrook Medical Centre

Good Morning Dear Patient - We are sorry to hear of your dissatisfaction but thank you for taking the time to raise the issues. If you would like a conversation with our patient experience lead Paula she would be very happy to meet and discuss all patient services that are available to you to help us offer better all round patient services. If you would like to email beversbrook@nhs.net and just ask for Paula to call you she will be happy to engage. With best wishes - Julie Taylor - Complaints Lead - Patford House Partnership

Experience
Involvement
Cleanliness
Staff
Appointment