Beversbrook Medical Centre 2018-03-07 Person 5 5 0

I have never left a review online before but feel after my latest experience I really wanted too. I have always been happy with the service I receive from Beversbrook, especially Dr Church and Dr Astin who I have seen a few times regarding myself and my son. The weekend just gone I was in a lot of pain with tonsillitis and contacted the surgery first thing on the Monday. I wasn't expecting an appointment soon due to the snow and difficulties with people getting to work, however I was offered an appointment that morning with a very helpful nurse who was very confident and knowledgeable and although she couldn't prescribe me abtibiotics she sent her request to Dr Church who approved this. Understandably the surgery was very busy due to catch up but Dr Church approved the request within the hour so that I could pick the prescription up and go home to rest. I later had some questions regarding the antibiotics therefore contacted the surgery. The receptionist took the details and called me back the same day with clear answers. I wanted to give a review as I feel all of the staff work together very well and treat their patients with care and dignity they deserve but I feel they worked extra well that day and in return should be recognised for this considering all the added pressures they had that particular day. Thank you to Beversbrook!