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Beversbrook Medical Centre 2018-03-29 Person 1 5 0

Had severe back pain and stranded far from my own GP. Had to call 111 before they would see me despite 111 advice saying they should book direct. They made me come in two hours before appointment to "register", absolutely refused to do over the phone - not a single detail was needed beyond do what they had already asked and didn't even need to sign the form so absolutely no reason why couldn't be completed by receptionist over the phone. Was in significant pain so coming in twice was unreasonable. I was told I could phone round other practices to see if they could register me differently so it clearly is a practice policy - receptionist was rude about getting appointment and obstructive from start to finish.