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Beversbrook Medical Centre 2022-09-17 Person 1 5 0

My daughter had been ill for 13 days and despite being impressed with our initial consultation and response this went down hill. I contacted the doctor through the system on line when she wasn’t getting any better and was told to let things take their course. On the 14th day as she still wasn’t getting any better I contacted the surgery to ask for an appointment, I was told by the receptionist that the doctor would get back to me but he was on holiday the next week and would I be happy seeing another doctor, which I said wasn’t a problem. No appointment came through, early hours of the following morning she took a turn for the worse and I ended up calling 111, who told us to go to A&E immediately, we did, she has now been in hospital for 4 days! I received the appointment for her the same day for 27th September!

Taken my daughter’s condition more seriously.