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Beversbrook Medical Centre
2022-05-11
Person
4
5
0
11th May 2022
Still challenge for call/face to face appt - use dr link and tells you to call an ambulance take a symptom out and self manage
Good messaging responses
Suggested improvements
More face to face/call availability for o discuss comcerns
12th May 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient, Thank you for taking the time to write this review. If you would like to contact me via julie.taylor167@nhs.net I would be able to plan an appointment with our patient experience handler Paula. She is here specifically to help patients and would be able to discuss all the options that are open to patients, including the many features available to patients via Systmonline that you may not be aware of. With best regards - Julie Taylor - Complaints Lead, Patford House Partnership