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Beversbrook Medical Centre 2018-03-08 Person 4 5 0

I hear horror stories in the press about the service available at GP Surgeries, but I have had dealings with Beversbrook (and Church Street before that) for almost thirty years. I find the receptionists helpful, attentitive, polite and patient. The doctors I have dealt with have all been understanding and professional and the atmosphere and whole experience is very good. There is one minor irritation which I am sure is down to procedure. Each year I am called in for a medication review. This always results in blood tests which I need another appointment for. Then I need another appointment with a nurse to review the results... which I have already viewed on line and which show as good, if borderline. The nurse then requests repeat tests, which requires another appointment and show the same borderline but acceptable results. Another appointment is then necessary to talk again to the doctor... who voices surprise that the test needed repeating as they are OK. Seems perverse for me to complain about too MUCH treatment, but each time this appears to waste both mine, and surely more importantly, the medical staff's time. But, thanks to everyone at Beversbrook Surgery. If I can avoid twice as many trips than necessary next year... while continuing to enjoy the excellent service you offer... I think everyone is doing a great job here in very challenging circumstances.