Beversbrook Medical Centre 2022-08-31 Person 2 5 0

Cleanliness and overall waiting time was good. Completed doctor link, which suggested I needed to be seen within a week. I had to all to make the appointment as the record of my doctor li k results seemed to have been missed.

The doctor I saw had an appalling bedside manner. I had two genuine causes for concern and I was made to feel like I was wasting his time. For the first cause of concern I was told to seek help elsewhere (advice as to where was given) feeling judged while he did so. I did seek that help elsewhere and it turned out it was something he should have picked up on, but unfortunately he jumped to the wrong conclusion. For the second cause of concern I feel I should have been examined but wasn't. I couldnt explain my issue well enough with words so i would have thought an examination would have been common sense. I left the office feeling embarrassed, concerned and angry. So I am none the wiser as to what to do. This is not the first time I have been made to feel this way at this surgery. I understand the NHS is struggling with the demand for care but I still expect to be able to see a doctor with some compassion without feeling judged.