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Beversbrook Medical Centre
2022-05-10
Person
4
5
0
10th May 2022
Usually have not such good experiences here - usually caused by certain doctors invalidating my concerns and literally gaslighting me. However when I come here for smaller things it’s great. Went to get my bloods the other day, I went in, waited, got them taken and left all within 3 mins. Absolutely no faffing around and all the staff were incredibly polite
Suggested improvements
It took me about 3 weeks to get an appointment so that was the only issue in my opinion
11th May 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - Thank you for taking the time to write this review, it is most welcomed. It is good to hear your recent bloods appointment was handling very effectively and promptly with incredibly polite staff. If you would like to discuss further the concerns you note about the doctors I would be happy to invite you to do that and can be contacted on julie.taylor167@nhs.net. Many thanks - Julie Taylor - Complaints Lead - Patford House Partnership