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Beversbrook Medical Centre
2022-05-27
Person
4
5
0
27th May 2022
No a comment about the receptionists or the blood sample taken today.
Suggested improvements
The prescription ordering system had not removed the Lloyds pharmacy, Harrier Drive address from my account. I was unaware it had closed. So I have had to reorder having discovered the pharmacy was closed. Please keep your IT up to date.
30th May 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient - We are sorry to hear you have had trouble with your prescription and pharmacy preference. I would be keen to have our patient experience handler look further into this but your message is anonymous. If you would like to email me on julie.taylor167@nhs.net I would be happy to arrange for Paula to speak with you. With best wishes. Julie Taylor - Complaint Lead, Patford House Partnership