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Written by a patient
4th April 2018


Having just moved into the area, I needed to register with a new GP surgery to get a repeat of some urgent medication. Arrived at the surgery after a quick telephone discussion to fill in the registration forms and supply required documents. The receptionist was most helpful and assured me that although already late on the Thursday afternoon before the Easter weekend, she would ensure my registration received prompt attention the following week.(Advising that the process could well take a couple of days) She would then contact me for an appointment to see a doctor and get my medication prescribed asap. I received 2 text messages on the Tuesday afternoon immediately after the holiday weekend. One offering me an appointment on the SAME DAY! The other a message follow up to ensure I was available. By late afternoon I had been to see a very friendly lady doctor, got my prescription and obtained my medication locally. Well, I thought to myself if they were trying to impress me, they were doing a really fine job of it!!!!!! I saw two different receptionists at my appointment and found them to be helpful and friendly also. All round a very incredibly satisfying experience. On the basis of this first interaction I am almost looking forward to going to the surgery in the future!

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