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Beversbrook Medical Centre
2022-05-31
Person
4
5
0
31st May 2022
I do find it very hard to book an appointment
Suggested improvements
I was waiting to go see the Dr a member of staff was helping an elderly lady in the waiting area with Dr Link. A good service 2 others also wanted help with various options
31st May 2022
Response from Beversbrook Medical Centre
Good Afternoon Dear Patient - Thank you for taking the time to write this review and thank you for observing the patient experience service that Paula was offering to an elderly lady in reception. Paula is really keen to help all patients, if you would like to have a meeting with her sometime soon please just email beversbrook@nhs.net and ask for her to call you - she would be happy to meet with you to ensure you have access to all the options available for appointment booking. With best wishes - Julie Taylor - Patford House Partnership