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Written by a patient
29th April 2020

Booked a telephone review (which makes it impossible to correctly score the cleanliness of the surgery!) got through to friendly and efficient receptionist who was really on the ball and had me sorted quickly with a review a couple of days later. The review was with the pharmacist who was willing to listen to my queries and responses to her questions and allow me to be part and parcel of the decisions we made. It was a fairly long review covering 9 different medications and agreement about how to handle 3 face to face appointments with the GP surgery, Cardiologist and specialist eye consultant in 3 separate locations!! I concluded the review thanking the pharmacist for a most worthwhile telephone call for her extremely valuable input, advice and caring listening attitude. Whatever service be it GP, Nurse, Reception or any other at Beversbrook they set the bar very high with excellent service, for which the local community must be very grateful. I am!!!!!!

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