Share review of Beversbrook Medical Centre
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Beversbrook Medical Centre
2022-06-09
Person
4
5
0
9th June 2022
Can’t get through in the telephone or very long wait
Suggested improvements
We had a call back today at the exact time that was stated , we were not expecting to hear back from anyone to be fair. We are signed up online and used it today for the first time.
10th June 2022
Response from Beversbrook Medical Centre
Good Morning Dear Patient, Thank you for taking the time to write this review, it is welcomed and appreciated. The incoming calls are still currently high in volume so it is good to hear that you now have online access which will allow you to message our admin staff, nursing staff and even GPs direct. Should you need any further assistance please do email beversbrook@nhs.net and ask for Paula to contact you, she will be very pleased to engage with you regarding our patient services. With best wishes - Julie Taylor - Patford House Partnership