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Beversbrook Medical Centre
2023-04-26
Person
0
5
0
26th April 2023
My son had an infected skin infection in his ear. Was told to go to Boots, the pharmacist told him he needed antibiotics. He spoke to the surgery again who basically said they couldn’t help as they had two Gp’s off sick. He phoned 111 and had to travel all the way to Swindon to sit for two hours to be given antibiotics.
Suggested improvements
Have GP’s or others available to prescribe antibiotics.
20th May 2023
Response from Beversbrook Medical Centre
Thank you for taking the time to leave this review – we are so sorry to hear of your frustrations and disappointment. If you would like to meet to discuss our patient services further, I would welcome the opportunity to plan. I can be reached on Julie.taylor167@nhs.net. Best wishes – Julie Taylor