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Beversbrook Medical Centre
2023-09-02
Person
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5
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2nd September 2023
So disappointed with the level of care shown to my mother. It has been impossible for her to get a face to face appointment. She is now so desperate that we have arranged for her to have a private appointment with a GP in Bath. The system is failing
Suggested improvements
Ensure elderly patients can get a face to face appointment
13th September 2023
Response from Beversbrook Medical Centre
Dear Patient, Thank you for taking the time to leave this review – we are so sorry to hear of your frustrations and disappointment. If you would like to meet to discuss our patient services further, I would welcome the opportunity to do this. I can be reached on Julie.taylor167@nhs.net. Best wishes – Julie Taylor