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Beversbrook Medical Centre
2022-03-28
Person
5
5
0
28th March 2022
I was directed by the receptionist on the phone to use doctor link and I was given an appointment that day. Upon arrival the girls at reception were happy and smiling and friendly. The waiting room was bright. The dark haired girl at reception talked me through ordering my prescription and was polite and cheerful. Something looks to have changed for the better. The atmosphere is lighter. The nurse was good. What a difference and we can hope things stay this way.
Pleasant experience
Suggested improvements
Parking not easy
Can be a wait on hold to get through
29th March 2022
Response from Beversbrook Medical Centre
Dear Patient - Thank you so much for this postive review, it is very much appreciated and welcomed. We are indeed trying so hard as a practice to enhance patient services on each and every level and it is so good to receive your feedback. Your useful comments reference the parking difficulties and phone waits will be discussed at our next patient serives meeting. Many thanks & best regards - Julie Taylor - Patford House Partnership