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26th August 2022


Frustrating service. Appointment was given following completion of Doc Link, which was then cancelled by text. New appointment was given, then GP did not have the equipment needed for examination. Now having to wait for a new appointment.

Suggested improvements
GP to have necessary equipment.

30th August 2022
Response from Beversbrook Medical Centre

Good Afternoon Dear Patient - We are very sorry to hear of the frustrations caused here - I would be keen to investigate the specifics here, especially the missing equipment which should not happen. If you have time to email me direct on julie.taylor167@nhs.net - I would be very pleased to look further into this. Best wishes - Julie Taylor - Patford House Partnership

Experience
Involvement
Cleanliness
Staff
Appointment