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Beversbrook Medical Centre
2022-09-19
Person
0
5
0
19th September 2022
I contacted the surgery on Wednesday 13th September after speaking to 111 with concerns about a blood clot, I was told someone would call me back that day ………. Here we are the the 19th September and I’ve heard nothing.
Suggested improvements
Don’t lie and tell people that your going to call when you know your not. I know you just say these things to get us off the phone. The worst experience of a doctors I’ve had. Shame on you
22nd September 2022
Response from Beversbrook Medical Centre
Thank you for taking the time to write this review and we are sorry to hear of your dissatisfaction - we are unable to investigate further as your message is anonymous but I would welcome the opportunity to look further into this if you would like to email me on julie.taylor167@nhs.net - With best wishes - Julie - Patford House Partnership