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6th February 2024


I arrived at the surgery for an INR, and asked could someone look at a graft site , I was asked how urgent it was, and I said just to have it checked to make sure there was no infection etc, a appointment was made for the following day, after that I attended the surgery for 8 wks, having it cleaned and new dressing put on. Ms Claire Bennet who attended to me was very kind, and gentle and was always smilling cheerful, she even gave up a lunch break so that I could have a longer appointment, she is a credit to the profession. Well done.

Suggested improvements
nothing

1st March 2024
Response from Beversbrook Medical Centre

Thank you for sharing your positive experience with us. We're delighted to hear that Ms. Claire Bennet provided you with excellent care and went above and beyond to accommodate your needs. Your kind words will be shared with her.

Experience
Involvement
Cleanliness
Staff
Appointment