Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT
928
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Beversbrook Medical Centre
2015-03-13
Person
5
5
0
Written by a patient
Written by a patient 13th March 2015
Fantastic.
Beversbrook Medical Centre
2015-03-11
Person
4
5
0
Written by a patient
Written by a patient 11th March 2015
I make my appointments using the systm online service. As a working person I find this the most useful way of knowing appointment availability and making an appointment. However staff are helpful when an appointment is needed urgently or advice from a GP is needed.
The GP I saw today (Dr Virdee)was excellent. He made me feel my health was important and was very reassuring. Although he was running a little behind schedule this was not a problem. The receptionist had informed me of this on arrival which was both polite and helpful and it also indicated to me of the supportive care and time the GP gives to his patients which was evident during my appointment where I was given time to talk and ask questions without feeling rushed.
Beversbrook Medical Centre
2015-03-09
Person
1
5
0
Written by a patient
Written by a patient 9th March 2015
Better communication between oatients and doctors/receptionists
24th March 2015
Response from Beversbrook Medical Centre
Thank you for your feedback, which is very important to us. I am very sorry to hear that you are not happy with the service we offer here at Beversbrook Medical Centre. I would like to hear more about why you feel that you were let down on this occasion so that we can learn from your experience and use it as a tool to identify the problem and improve future communications between patients and GPs/Receptionists. To discuss this further please do not hesitate to e-mail me at emmybutcher@nhs.net. With kindest regards, Mrs Emmy Butcher - Practice Manager.
Beversbrook Medical Centre
2015-03-06
Person
4
5
0
Written by a patient
Written by a patient 6th March 2015
They go out of their way to try & get you an appointment or they suggest that the Dr can ring you at home they are always helpful & friendly when you go to,the surgery
Beversbrook Medical Centre
2015-03-05
Person
5
5
0
Written by a patient
Written by a patient 5th March 2015
I recently had a hospital appointment issue so i contacted the surgery and the seccretary dealt wit it very swiftly i would recomend this medical centre.
Resources
Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s