Bersted Green Surgery

Bersted Green Surgery 2024-05-01 Person 5 5 0

Did not answer the 2nd question as it was a telephone conversation.

I was completely happy with the outcome.

Bersted Green Surgery 2024-05-01 Person 5 5 0

I always get an appointment when needed. The call back service is very helpful.

Happy with service

Bersted Green Surgery 2024-05-01 Person 5 5 0

All the staff were friendly and cheerful, they were happy to help and find an appointment for me. It’s helpful to have a call back option so you don’t have to spend time on hold and can get on with things while waiting.

NA

Bersted Green Surgery 2024-05-01 Person 4 5 0

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Bersted Green Surgery 2024-05-01 Person 4 5 0

Line is always busy when using the telephone.

Inform the person ringing the surgery for an appointment if the line is busy on the phone to tell them they will call you back.