Beechwood Surgery 2018-05-26 Person 1 5 0

The practice manager and lead Doctor have refused me primary medical care for no valid reason. The MP and NHS England themselves, have been trying to tell Beechwood GPs for 4 years, that they must put me back on to their patients list again. But the practice manager and lead doctor have refused.!!! Others that I know of were also refused emergency care from this Beechwood surgery. They refused a very young child because he normally lived in London. Their attitude is extremely poor towards those whom they perceive as more vulnerable in society. They insist on harvesting as much ID data as possible from patients - which they don't need to give primary care. Goodness knows which lap top left on the train, these data sources end up on! Beechwood's newish practice manager craves personal data from us, and when we withold some of it for legitimate reasons, she tyhrows you off the patients list that you were on previously for over 20 years! I have serious health issues requiring surgery but still Beechwood refuses to treat me or to be my GP. This is particularly ironic as I helped to crate teh surgery in its present form over a period of 3 years - helping to establish it with a forward thinking approach and building full of the latest in IT at the time. The lead doctor then would be ashamed of the way in which Beechwood Surgery has now turned out with regard to this patient registration issue that I am complaining to them about. There is only one receptionist left from those past days and she is still brilliant. The rest give an altogether poor, condescending and at times, aggressive service to their patients. (If your request is out of the ordinary as far as the practice manager and the bulk of her staff are concerned)