Beauchamp House Surgery 2020-01-06 Person 3 5 0

Have been hassled for last three months by this surgery to come and see them about diabetes, I am not under them I am under hospital been there 47 years told them that. Was called today, ordered to come down. Have had gastroenteritis since xmas day, have bruised ribs, inflamed stomach, burnt throat, that's why not made appointment. Was told you only had sickness for a week. I still can't eat walk properly hard drive hurts breathe that's why not been. So unless I go o to sort this out they won't give me my insulin needles I need to stay alive. The people in back room have habit of thinking they are medically qualified. They're not!! I have disabilities no one can see, it,s hard to breathe, hard to walk, in lot pain every second of every day, and that's when I'm not ill, so you can imagine how hard it is when I am ill. All I needed was bit time get better. But they can't even give me that. It is disgusting how some of the staff treat the patients. Young man on front desk and couple of ladies are fabulous. Very polite and helpful. I try to see doctors that know me, cause new ones don't understand me. Doctors are great have helped me out loads times when struggling breathe etc. Asthma nurse called me a liar, swapped me over to cheaper inhaler didn't work. She told me hang on to old one just incase but I had run out so tried get some. Was denied it. Was told nurse had never said hang onto old one case it doesn't work. So basically called me a liar. Am on old one now as couldn't breathe on new on. So wont go back see her. Was disgusted how was treated. Know they have loads patients struggle cope but some of them let the surgery down. Which is a shame cause they all work hard.