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Baronscourt Surgery
2023-09-14
Person
1
5
0
14th September 2023
Very near impossible to get a appointment,receptionists unhelpful,not seen a doctor face to face for over 3 years. Staff seem to want to make things as difficult as possible for their patient. I have been a patient for nearly forty years and this surgery is steadily getting worse, it seems that patients are a inconvenience.I
feel it's about time that the surgery started putting their patients first. Would not recommend this practice, their policies and attitude are adding to patients stress and they seem to do everything in their power to make things awkward.
Dreadful service.
Suggested improvements
Sort out the appointment system it's a joke.
Staff should be retrained and remember they are there to help/advise patients ,not to put obstacles in the way.
Let patients see a doctor,you are not a secret society,make doctors accessible.