Baronscourt Surgery

Baronscourt Surgery 2023-10-26 Person 1 5 0

Unless you get through at 8 am any time after 8.01 am when you have 25 plus waiting list their is little likely hood of an appointment. Should be better for patient's instead of surgery

Make sure that uoubhave available appointments

Baronscourt Surgery 2023-09-14 Person 1 5 0

Very near impossible to get a appointment,receptionists unhelpful,not seen a doctor face to face for over 3 years. Staff seem to want to make things as difficult as possible for their patient. I have been a patient for nearly forty years and this surgery is steadily getting worse, it seems that patients are a inconvenience.I feel it's about time that the surgery started putting their patients first. Would not recommend this practice, their policies and attitude are adding to patients stress and they seem to do everything in their power to make things awkward. Dreadful service.

Sort out the appointment system it's a joke. Staff should be retrained and remember they are there to help/advise patients ,not to put obstacles in the way. Let patients see a doctor,you are not a secret society,make doctors accessible.

Baronscourt Surgery 2023-07-27 Person 5 5 0

I have not had a problem either way

All has been very well done

Baronscourt Surgery 2021-06-19 Person 4 5 0

I’ve been a patient at this surgery for a long time and it has changed so much since I first became a patient, mostly for the best. It is difficult to get through on the phone and also hard to get an urgent appointment some times. However the staff I have seen, both doctors and nurses have been very good. I am overall very happy with the service from this practice.

Make it easier for your patients to get a short notice appointment and understand their reluctance to give very personal information to anyone other than a doctor.

Baronscourt Surgery 2021-06-01 Person 4 5 0

The folks here are exceptional from reception onwards - the receptionists are genuinely lovely and happy to help; I’ve never felt they’ve been intrusive which is appreciated. I always come away from my appointments feeling listened to by the GPs I’ve seen (and I’ve probably seen most of them at some point by now). The communication is also top-notch: it’s quite probably the best practice that I have been lucky enough to be registered with.

I really can’t think of anything!