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Balmoral Surgery 2017-06-20 Person 4 5 0

I have always been happy with the service I have received. Can usually get the doctor of choice even if I have to wait a week or two. Nearly all the doctors are kind and helpful and I have never had any bad experiences with any of them. I like the way the prescriptions are handled, I prefer to order mine on line and now the on-line service is running smoothly this works perfectly for me. The only slight criticism I might have is with the reception methods. Not with the staff themselves I hasten to add, but sometimes the girls seem to have too much to do, looking this up and that up and sorting out before they can get on with the job of greeting and dealing with the people waiting in the queue and sometimes elderly people can't stand for too long waiting for their turn and get very irate. Quite often there is only one girl on the desk and a queue soon forms if she is having a difficult query to deal with. One suggestion I have is for couple of seats or a bench by the reception desk so elderly people could just rest while they are waiting. I hope these comments have been helpful